If you’re thinking about using FiveSurveys.com or PrimeOpinion.com to make some extra money through online surveys, think twice. There are too many credible reports (from Trustpilot, Reddit, and fraud‑watch sites) that point to shady behavior, missing payments, and unfair practices. This isn’t just “hard to qualify for surveys” — many users believe they’re being scammed.
Here’s what I found, plus a strong warning: avoid these sites if you value your time, your data, and your sanity.
What People Are Saying — The Scam Signals
1. Trust & Reputation Issues
- On Trustpilot, FiveSurveys has a TrustScore of 3.7/5 — but many reviews are negative. According to users:
- They get “screened out” of surveys after investing a lot of time. (Trustpilot)
- Some users claim they hit the payout threshold, try to cash out, but then get an error or are told “user not reward eligible.” (Trustpilot)
- Customer support is often described as “non‑existent” or unhelpful. (Trustpilot)
- On Scam Detector, their review of 5surveys.com gives it a very low trust score (26.5/100), calling out “high-risk activity related to phishing, spamming,” and questioning the legitimacy. (Scam Detector)
- Another Scam Detector page rates fivesurveys.com with a medium trust score (53.1/100), labeling it “questionable.” (Scam Detector)
- According to ScamAdviser, the site raises red flags: they note that “jobs” (surveys) may be meaningless, and there’s a risk that survey companies may not actually pay out. (ScamAdviser)
2. User Complaints & First‑Hand Stories (Reddit)
Here’s where it gets even more damning: real users (not paid reviewers) have shared stories that sound like classic scam tactics:
- “They let you make four dollars in 30‑40 minutes … then it takes you 30‑60 minutes to find the 5th survey … completed THREE surveys in the last hour without getting paid for them.”
(Reddit) - Several users claim that once they hit a certain payout or reach a “hold” threshold, their account gets locked, or they can never finish the final surveys. (Reddit)
- Others describe a delay tactic: after completing surveys, they are suddenly forced to wait many hours (4–8 hours) before the “5th circle” (i.e., the step that gets you to payout) is unlocked. (Reddit)
- People also mention being “screened out” even after finishing surveys, with no proper compensation. (Reddit)
- One user says after verifying their phone for payout, they were blocked: “After getting verified I’m instantly blocked … I never made an account with five surveys only with prime opinion.”
(Reddit) - Another warns that “they hide surveys as you get closer to $5,” making cash-out nearly impossible. (Reddit)
- And from PrimeOpinion users: “I had earned around 500 points … then I was suddenly asked to verify my phone number. After I did … they disqualify me from all surveys … no response from support.”
(Reddit) - Plus, complaints about game offers: “Prime Opinion is literally ripping people off … I was playing … they stopped tracking my progress and there was nothing they could do … scam.”
(Reddit)
Why This Looks Like a Scam / Risky Platform
Putting all of this together, here are the major red flags with FiveSurveys / PrimeOpinion:
- High Screen-Out Rate
Users report being disqualified even after almost finishing surveys — which means they waste their time. - Technical Errors at Cash-Out
Reports of “technical error” when trying to redeem rewards, or being told they are “not reward eligible” when they’ve clearly earned enough. - Poor Customer Support
Many users say support either doesn’t respond or gives generic, copied replies. Problems don’t actually get resolved. - Possible Withholding / Locking Accounts
Some suggest that once users reach their first cash-out or a certain level, the company makes it nearly impossible to redeem again, either by limiting survey availability or holding accounts. - Low Trust Score from Anti-Fraud Tools
Third-party tools like Scam Detector give very low trust ratings, indicating potential phishing or spam risk. - Data Risk
With many “survey” sites, there’s always a risk that your personal data is collected under the guise of surveys and sold or misused. The fact that some users claim repeated survey “screen-outs” raises a red flag that data collection may be more valuable to the company than actual payout.
My Verdict — And What You Should Do
- Avoid FiveSurveys.com and PrimeOpinion.com if your goal is to earn reliable money. The risk of wasting time is too high, and many users never get paid.
- If you’ve already used them and are waiting for payment:
- Keep evidence (screenshots) of survey completions.
- Try to escalate with support, but don’t count on a fast or honest resolution.
- Use more reputable survey sites instead. Look for platforms with strong, verified payout histories, fair user reviews, and transparency about disqualification or screening.
- Be cautious about giving out personal data. Even “legitimate” survey sites should be vetted — but a site with this many complaints and low trust scores is especially risky.
Sources / References
- Trustpilot reviews on FiveSurveys.com (Trustpilot)
- Scam Detector review of 5surveys.com (Scam Detector)
- Scam Detector review of fivesurveys.com (Scam Detector)
- Scamadviser analysis on fivesurveys.com (ScamAdviser)
- User complaints on Reddit:
- Reddit thread: “FiveSurveys is scamming people” (Reddit)
- Reddit thread: “Prime Opinion is a bs scam site …” (Reddit)
- Reddit thread: “Payout scam” on Prime Opinion (Reddit)
- Reddit thread: “Beware !!!” on FiveSurveys (Reddit)
- Reddit thread: “They got scared …” on Prime Opinion (Reddit)
- Reddit thread: “woke up to about 15 surveys … screened out” on FiveSurveys (Reddit)
- Reddit thread: “Proof that they are scamming” on FiveSurveys (Reddit)
- Reddit thread: “Prime opinion is now a scam” (Reddit)
Final Word
In short: yes, there are many real, serious complaints about FiveSurveys.com and PrimeOpinion.com. This isn’t just “not great,” it’s dangerous for your time and possibly your data. Use caution. Better yet, don’t risk it.
If you like, I can check for current (2025) user experiences (recent reviews) and update this post to reflect how things are now — do you want me to do that?